Terms and Conditions

Welcome to Gafni Ortho (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or making a purchase on our website, you agree to be bound by these Terms. Please read them carefully before using our site.

1. General Information

Gafni Ortho is an online footwear retailer based in the United Kingdom. All transactions on our website are processed in Pound Sterling (GBP).
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this page. Your continued use of the site constitutes acceptance of any changes.

2. Use of Our Website

You must be at least 18 years old or accessing the site under the supervision of a parent or guardian. You agree not to use our site for any unlawful purpose or to violate any applicable UK laws and regulations.

3. Product Information

We strive to display the colours, materials, and details of our footwear as accurately as possible. However, actual colours may vary slightly depending on your device’s display and lighting.
All product descriptions, prices, and availability are subject to change at any time without prior notice.

4. Pricing and Payment

All prices are listed in GBP (£) and include applicable UK taxes (VAT) unless stated otherwise.
We accept major credit and debit cards, PayPal, and other payment methods indicated at checkout.
We reserve the right to refuse or cancel any order if fraudulent activity is suspected or if payment information cannot be verified.

5. Shipping and Delivery

We are pleased to offer Free Standard Delivery on all eligible UK orders.
Orders are typically processed within 1–3 business days after receiving payment confirmation. Delivery times vary depending on your location and the shipping method selected.
Gafni Ortho is not responsible for delays caused by postal services, weather conditions, customs, or other factors beyond our control.

6. Returns and Exchanges

If you are not completely satisfied with your purchase, you may request a return or exchange within 30 days of receiving your order, provided that items are unworn, undamaged, and in their original packaging.

Please contact our customer support team before returning any item to receive detailed return instructions.
Certain items, such as clearance or final sale products, may not be eligible for return or exchange.

If the return is due to an error on our part (e.g., incorrect or faulty item), we will cover the return postage cost. If the return is due to a personal reason (e.g., wrong size or change of mind), the customer will be responsible for return postage.

7. Account Information

When creating an account with us, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

8. Intellectual Property

All content on this website—including text, graphics, logos, product images, and layout—is the property of Gafni Ortho and is protected by UK and international copyright laws.
You may not copy, reproduce, or distribute any content without our prior written consent.

9. Limitation of Liability

Gafni Ortho shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Our total liability for any claim shall not exceed the total amount paid for your purchase.

10. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at:
service@gafniortho.com