Privacy Policy
At Gafni Ortho, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following types of information:
- Personal Information: Your name, email address, billing and delivery address, phone number, and payment details.
- Device Information: Your IP address, browser type, operating system, and browsing behaviour.
- Order Information: Items purchased, order total (in GBP £), and transaction history.
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders.
- Provide customer support and respond to enquiries.
- Improve and optimise our website, products, and services.
- Send you updates, promotions, and marketing communications (only with your consent).
All processing is carried out in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share data with trusted third parties who assist us in operating our business, including:
- Payment processors to securely complete your transactions.
- Delivery and courier partners to ship your purchases.
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Marketing and analytics providers to improve our website and communications.
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Legal or regulatory authorities when required by law.
All third parties are required to handle your information securely and in compliance with applicable data protection laws.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies allow us to:
- Remember your preferences and items in your shopping basket.
- Understand how you interact with our site to improve usability.
You can disable cookies in your browser settings at any time. Please note that disabling cookies may affect certain features of our website.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information. However, please be aware that no internet transmission or electronic storage method is entirely secure, and we cannot guarantee absolute security.
6. Your Rights (UK Residents)
Under UK data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal information (“the right to be forgotten”), where legally permitted.
- Withdraw consent for marketing at any time.
To exercise any of these rights, please contact us at service@gafniortho.com.
7. Third-Party Links
Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.
8. Children’s Privacy
Gafni Ortho does not knowingly collect personal information from children under the age of 16. If we become aware that such information has been collected, we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
service@gafniortho.com
Thank you for trusting Gafni Ortho with your personal information.